Over 400 Trail addresses changing for 911 network update

“In most cases, the addresses being updated are ones where the existing civic address does not align with the street or lane the home physically fronts, or where historic numbering does not meet current emergency‑response standards,” the statement said.

“These changes were not initiated by the city, but are required as part of a national upgrade to emergency response infrastructure and digital mapping systems.”

While affected properties are spread throughout the city, some streets have particular concentrations of them.

The city said it has directly notified affected property owners by mail. Several agencies have already updated their systems, including BC Assessment, FortisBC, and TELUS, so some residents would have previously learned about the change.

“Trail is ahead of the curve on this work, which is being rolled out across the country,” the city said. “Completing these updates now supports faster, more accurate emergency response as NG9‑1‑1 comes fully online. The intent of the address updates is to reduce confusion and improve response times for emergency services, not to make access more difficult.”

The city added that while the changes are necessary to meet CRTC standards, the work itself “was carried out using local data and professional review. It was not done blindly or automatically.”

In some cases, reflecting the access point to a property means changing its address from a street to a lane. The city said while it may seem counterintuitive, lanes can be the most accurate and consistent way to identify where a property is physically accessed.

The statement also said each address was reviewed individually using updated digital GIS mapping, the city’s road atlas, and national emergency‑response standards.

“This process corrects long‑standing discrepancies that existed across agencies and databases,” the city said.

“For example, in some cases, homes were historically numbered as if they were accessed from one street, when they in fact front another. In other areas, older addressing patterns no longer aligned with current road classifications.”

Some of those discrepancies were found in the Gulch, such as Rossland Avenue, Old Rossland Avenue, and Railway Lane, where former local roads have become part of the highway.

Anyone with questions or concerns about their specific address is asked to contact the city, which says it can explain how and why an address was updated, and what it means for that property.

“While not every change will be welcomed, these updates are ultimately about public safety,” the city said.

Trail is far from the only place that will see changes to civic addresses. The Regional District of Central Kootenay, for example, has asked residents to check a website to see if their address meets the requirements, and if it doesn’t, to apply for a new one.

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