Contractor engagement in damage prevention training has led to a significant decline in gas line strikes, according to FortisBC, which is celebrating a 20-year low in gas line strikes in 2024.
The energy provider reports that just 779 incidents province-wide were recorded in 2024, continuing a downward trend that “reflects the effectiveness of FortisBC’s ongoing efforts to educate the public on safe digging practices.”
Overall line hits have decreased from 1,034 in 2021, 896 in 2022, and 844 in 2023.
FortisBC credits this achievement as a direct result of the growing use of BC 1 Call, a free service that helps prevent damage to underground utilities before digging begins.
Last year saw a record-breaking number of BC 1 Call tickets processed, with nearly 170,000. This surge, according to FortisBC, demonstrates heightened awareness of the importance of checking for buried utilities before disturbing the ground.
“The strong correlation between increased BC 1 Call usage and the decline in gas line damages is clear,” said Ada Nadison, Program Manager, Public Safety at FortisBC.
“While this progress is encouraging, we know there’s still work to be done, particularly in Metro Vancouver. We continue to prioritize safety and raise awareness about the importance of calling or clicking before digging.”
Nearly 60 per cent of gas line damages in 2024 were caused by individuals who did not contact BC 1 Call before digging.
Landscapers and contractors are responsible for most year-round damages, while homeowners tend to damage lines in the spring and summer during plating season.
When a gas line is damaged, it poses serious safety risks, causes service interruptions, and can lead to costly repairs.
FortisBC says it works year-round to provide training and support to contractors, landscapers, and municipalities to ensure they understand safe excavation practices.
In 2024 alone, the company conducted more than 30 safety training sessions across the province, engaging directly with contractors to further promote safe digging practices.
“We’ve seen fantastic engagement from contractors at our training sessions,” said Nadison.
“These proactive measures are helping to keep damage incidents low. It’s encouraging to see such strong participation, and we remain committed to providing more training and support across the province.”
British Columbians can help keep this positive trend going by following these simple steps:
- Click or call BC 1 Call at least three business days before digging to get free information on buried utility lines. Visit www.bc1c.ca or call 1-800-474-6886.
- Use hand tools to expose gas lines before using any mechanical equipment. A minimum one-metre safety zone around the gas line is required.
- If you need help understanding your BC 1 Call maps, contact FortisBC at 1-888-822-6555 for support.
- If you smell rotten eggs or hear the sound of escaping gas, stop what you’re doing, go outside, and call 9-1-1 or FortisBC’s Emergency Line at 1-800-663-9911.
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