FortisBC customers are are starting new year with higher electricity bills.
The utility’s 3.63 per cent general rate increase came into effect Jan. 1.
For the average customer, who uses about 825 kilowatt hours of electricity a month, the increase equals roughly $5.35 more per month.
FortisBC said in a press release the rate change was reviewed and approved by the B.C. Utilities Commission, ensuring rates were set in a fair and transparent manner.
“We know energy costs matter to our customers, and we’re here to help,” said Michelle Carman, vice-president of customer service and external communications.
“Our team is here to provide customers with tips, tools and support, answer any questions about their bill and advise on ways to reduce their energy use.”
The increase is largely driven by higher electricity purchase costs in 2026.
While FortisBC generates some of its own power at four hydroelectric generating facilities, it also purchases a portion of its electricity through long-term contracts with BC Hydro and other producers, as well as from the wholesale market.
To help offset costs, the utility said it continually monitors where it sources power based on price and what is required to meet customers’ needs. It also sells any excess power it generates back into the market.
FortisBC also increased its gas rates by 11.1 per cent as of Jan. 1, affecting residential customers across B.C.
The utility added that it also offers tips, rebates, and a monthly billing plan to help customers manage costs, and encourages residents to contact them for support or questions.
FortisBC can be reached by phone at 1-888-224-2710 or by email at gas.customerservice@fortisbc.com.
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