Available on

Navigation

Location

101-2032 Columbia Avenue
Castlegar, BC, V1N 2W7

Phone numbers

Studio: 250-365-6100 OR 1-877-560-1010
Office Phone: 250-365-7600
Office Fax: 250-365-8480

- Advertisement -

© 2025

Sample Page Title

When it comes to BC’s racist incident helpline, 93.7 per cent of callers say their needs were met.

That comes from the BC Government in an update on the helpline a year after it was first launched on May 30, 2024.

The helpline was launched as a toll-free, multilingual service to provide support for those facing discrimination based on their skin colour, culture, ethnicity, or place of origin by offering guidance and referrals to local support services.

The province says in the past year, 807 people have called the helpline, with over 2,329 referrals made to support services across BC.

“On average, each caller was directed to three support services, indicating people coping with racism require help on multiple fronts, such as legal advice, peer support and mental-health resources,” they say.

“The average call length was 15 minutes, with approximately 47 per cent of calls from urban areas and approximately 8 per cent from rural.”

Over 25 per cent of callers were between the ages of 30 and 39, with incidents such as harassment, verbal slurs, threats, and denial of support and employment happening the most in the workplace at 22.3 per cent.

Parliamentary secretary for anti-racism initiatives Jessie Sunner says the helpline is a pillar of their efforts to fight racism and discrimination.

“It bridges a gap between people dealing with the trauma of racism and the essential services they need to heal,” said Sunner.

“We are committed to continuing to empower local advocates, communities and organizations so that we can together create a province where everyone feels safe, supported and valued.”

They say the helpline is available from 9:00 a.m. to 5:00 p.m. on weekdays at 1-833-457-5463.


Be the first to know! Don’t miss out on breaking news and daily updates in your area. Sign up to MyKootenayNowNews Alerts.

Emily Joveski
Emily Joveski
Emily Joveski is the provincial news reporter for Vista Radio, based in Victoria B.C. She has worked in radio for more than a decade, and was previously on the airwaves as a broadcaster for The Canadian Press in Toronto. When she's not at her desk, she might be found exploring Vancouver Island or loitering in a local book store.

Continue Reading

cjat Now playing play

ckqr Now playing play

- Advertisement -

Related Articles

- Advertisement -

Latest News

Laura Secord, Nutriart chocolate recalled for undeclared peanut

Recalls have been issued for several chocolate products sold in British Columbia and other provinces, due to an undeclared peanut.

Canada, B.C. boost program covering losses for farmers

The federal and B.C. governments are making changes this year to a program that helps farmers manage large income losses.

Three rescued miners healthy, in good spirits after two days trapped underground

Three workers have returned to the surface after spending more than two days trapped underground at the Red Chris mine in northwestern B.C.

Caspian is this weeks Pet of the Week!

Say hello to little Caspian, this weeks Summit Radio Pet of the Week with the BCSPCA in Castlegar!

Green Gables water reservoir flushing planned for Waneta

The City of Trail Water Treatment Plant crews will be flushing hydrants, as well as chlorinating the Green Gables Reservoir water system, starting Monday.
- Advertisement -

Sample Page Title

- Advertisement -

Laura Secord, Nutriart chocolate recalled for undeclared peanut

Recalls have been issued for several chocolate products sold in British Columbia and other provinces, due to an undeclared peanut.

Canada, B.C. boost program covering losses for farmers

The federal and B.C. governments are making changes this year to a program that helps farmers manage large income losses.

Three rescued miners healthy, in good spirits after two days trapped underground

Three workers have returned to the surface after spending more than two days trapped underground at the Red Chris mine in northwestern B.C.

Caspian is this weeks Pet of the Week!

Say hello to little Caspian, this weeks Summit Radio Pet of the Week with the BCSPCA in Castlegar!

Green Gables water reservoir flushing planned for Waneta

The City of Trail Water Treatment Plant crews will be flushing hydrants, as well as chlorinating the Green Gables Reservoir water system, starting Monday.

Blue Barn and KAAP team up for our furry friends

Kootenay Animal Assistance Program Society and Castlegar’s Blue Barn pet store are teaming up to raise funds and awareness on your pet’s care in an effort to control pet populations, as well as find new homes for some furry friends.

No timeline for rescue of three trapped workers at northwest B.C. mine

It’s unclear how long the rescue operation will take for three workers who have been trapped underground at a northwest B.C. mine since Tuesday morning.

Ground breaks on outdoor basketball court at Millennium Park and Ponds

After a year and a half of planning, ground has officially been broken on a new outdoor basketball court at Castlegar’s Millennium Park and Ponds. 

Trail recreation fees increasing in September

Recreation fees in Trail are set to increase by three per cent starting in September. 

B.C. special investigators on scene after three found dead in Maple Ridge

B.C.’s police watchdog is investigating an incident in Maple Ridge that left three people dead Wednesday night.

B.C. moves freshwater fishing licence sales to WILD platform

Anglers in British Columbia will soon be able to purchase freshwater fishing licences through the same online platform used by the province for hunting licences.

ckqr Now playing play

- Advertisement -
- Advertisement -

Sample Page Title

Sample author description

Author Archive

Laura Secord, Nutriart chocolate recalled for undeclared peanut

Recalls have been issued for several chocolate products sold in British Columbia and other provinces, due to an undeclared peanut.

Canada, B.C. boost program covering losses for farmers

The federal and B.C. governments are making changes this year to a program that helps farmers manage large income losses.

Three rescued miners healthy, in good spirits after two days trapped underground

Three workers have returned to the surface after spending more than two days trapped underground at the Red Chris mine in northwestern B.C.

Caspian is this weeks Pet of the Week!

Say hello to little Caspian, this weeks Summit Radio Pet of the Week with the BCSPCA in Castlegar!

Green Gables water reservoir flushing planned for Waneta

The City of Trail Water Treatment Plant crews will be flushing hydrants, as well as chlorinating the Green Gables Reservoir water system, starting Monday.

Blue Barn and KAAP team up for our furry friends

Kootenay Animal Assistance Program Society and Castlegar’s Blue Barn pet store are teaming up to raise funds and awareness on your pet’s care in an effort to control pet populations, as well as find new homes for some furry friends.

No timeline for rescue of three trapped workers at northwest B.C. mine

It’s unclear how long the rescue operation will take for three workers who have been trapped underground at a northwest B.C. mine since Tuesday morning.

Ground breaks on outdoor basketball court at Millennium Park and Ponds

After a year and a half of planning, ground has officially been broken on a new outdoor basketball court at Castlegar’s Millennium Park and Ponds. 

Trail recreation fees increasing in September

Recreation fees in Trail are set to increase by three per cent starting in September. 

B.C. special investigators on scene after three found dead in Maple Ridge

B.C.’s police watchdog is investigating an incident in Maple Ridge that left three people dead Wednesday night.

B.C. moves freshwater fishing licence sales to WILD platform

Anglers in British Columbia will soon be able to purchase freshwater fishing licences through the same online platform used by the province for hunting licences.

Rescuers working to re-establish communication with three trapped miners in northwest B.C.

Rescuers are working to re-establish communication with three workers trapped underground at a mine in northwestern B.C.

$5.8 million in energy upgrades for affordable housing in the Kootenays

Affordable rental housing across the Kootenays will benefit from over $5.8 million in clean energy upgrades thanks to the Columbia Basin Trust.

Woman caught in crypto scam

A 61-year-old Trail woman has lost $37k in an elaborate online cryptocurrency fraud.

Trail Regional Airport hikes parking fees

Parking at the Trail Regional Airport just became more expensive. 

Eby, Washington state officials decry Trump’s tariffs ahead of looming deadline

Premier David Eby is inviting Americans to side with Canada in the fight against former U.S. president Donald Trump’s proposed tariffs, saying, “This is not what anybody wants.”

ckqr Now playing play

- Advertisement -

Latest News

Laura Secord, Nutriart chocolate recalled for undeclared peanut

Recalls have been issued for several chocolate products sold in British Columbia and other provinces, due to an undeclared peanut.

Canada, B.C. boost program covering losses for farmers

The federal and B.C. governments are making changes this year to a program that helps farmers manage large income losses.

Three rescued miners healthy, in good spirits after two days trapped underground

Three workers have returned to the surface after spending more than two days trapped underground at the Red Chris mine in northwestern B.C.

Caspian is this weeks Pet of the Week!

Say hello to little Caspian, this weeks Summit Radio Pet of the Week with the BCSPCA in Castlegar!

Green Gables water reservoir flushing planned for Waneta

The City of Trail Water Treatment Plant crews will be flushing hydrants, as well as chlorinating the Green Gables Reservoir water system, starting Monday.
- Advertisement -

Search results for: Sample Page Title

Laura Secord, Nutriart chocolate recalled for undeclared peanut

Recalls have been issued for several chocolate products sold in British Columbia and other provinces, due to an undeclared peanut.

Canada, B.C. boost program covering losses for farmers

The federal and B.C. governments are making changes this year to a program that helps farmers manage large income losses.

Three rescued miners healthy, in good spirits after two days trapped underground

Three workers have returned to the surface after spending more than two days trapped underground at the Red Chris mine in northwestern B.C.

Caspian is this weeks Pet of the Week!

Say hello to little Caspian, this weeks Summit Radio Pet of the Week with the BCSPCA in Castlegar!

Green Gables water reservoir flushing planned for Waneta

The City of Trail Water Treatment Plant crews will be flushing hydrants, as well as chlorinating the Green Gables Reservoir water system, starting Monday.

Blue Barn and KAAP team up for our furry friends

Kootenay Animal Assistance Program Society and Castlegar’s Blue Barn pet store are teaming up to raise funds and awareness on your pet’s care in an effort to control pet populations, as well as find new homes for some furry friends.

No timeline for rescue of three trapped workers at northwest B.C. mine

It’s unclear how long the rescue operation will take for three workers who have been trapped underground at a northwest B.C. mine since Tuesday morning.

Ground breaks on outdoor basketball court at Millennium Park and Ponds

After a year and a half of planning, ground has officially been broken on a new outdoor basketball court at Castlegar’s Millennium Park and Ponds. 

Trail recreation fees increasing in September

Recreation fees in Trail are set to increase by three per cent starting in September. 

B.C. special investigators on scene after three found dead in Maple Ridge

B.C.’s police watchdog is investigating an incident in Maple Ridge that left three people dead Wednesday night.

B.C. moves freshwater fishing licence sales to WILD platform

Anglers in British Columbia will soon be able to purchase freshwater fishing licences through the same online platform used by the province for hunting licences.

Rescuers working to re-establish communication with three trapped miners in northwest B.C.

Rescuers are working to re-establish communication with three workers trapped underground at a mine in northwestern B.C.

$5.8 million in energy upgrades for affordable housing in the Kootenays

Affordable rental housing across the Kootenays will benefit from over $5.8 million in clean energy upgrades thanks to the Columbia Basin Trust.

Woman caught in crypto scam

A 61-year-old Trail woman has lost $37k in an elaborate online cryptocurrency fraud.

Trail Regional Airport hikes parking fees

Parking at the Trail Regional Airport just became more expensive. 

Eby, Washington state officials decry Trump’s tariffs ahead of looming deadline

Premier David Eby is inviting Americans to side with Canada in the fight against former U.S. president Donald Trump’s proposed tariffs, saying, “This is not what anybody wants.”

ckqr Now playing play

- Advertisement -

Latest News

Laura Secord, Nutriart chocolate recalled for undeclared peanut

Recalls have been issued for several chocolate products sold in British Columbia and other provinces, due to an undeclared peanut.

Canada, B.C. boost program covering losses for farmers

The federal and B.C. governments are making changes this year to a program that helps farmers manage large income losses.

Three rescued miners healthy, in good spirits after two days trapped underground

Three workers have returned to the surface after spending more than two days trapped underground at the Red Chris mine in northwestern B.C.

Caspian is this weeks Pet of the Week!

Say hello to little Caspian, this weeks Summit Radio Pet of the Week with the BCSPCA in Castlegar!

Green Gables water reservoir flushing planned for Waneta

The City of Trail Water Treatment Plant crews will be flushing hydrants, as well as chlorinating the Green Gables Reservoir water system, starting Monday.
- Advertisement -